The A-Z of QI

This week we have revisited the QI alphabet; exploring the key building blocks, tools, behaviours and methods used to drive change. This is not to say there are not other vital elements of Quality Improvement, however this is a good starting point to learn.

If you wish to learn more, watch the short clips covering each element of the alphabet: https://qipstart.com/qi-alphabet/

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Tell us whether this has been helpful!

Tom

Quality Improvement Partners

 

Join us for our next blog in a weeks time with Aklak

 
  

Free QI Toolkit

Register to get your FREE Healthcare fully editable QI Toolkit!

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Have you every tried to keep all your resources together in one place when undertaking a quality improvement project. Especially when trying to improve the more complex problems within Healthcare. Sure there are plenty of tools out there to help. But rarely do they offer a one-stop solution to plan and deliver your improvement,

Our Quality Improvement Templates don’t just have all the most commonly used QI tools, but also…

1. They are editable for you to enter  information as you progress with your QI. You can create a process map, add and display data to a pareto chart or a run chart. You can describe each PDSA cycle as it happens.

2. They are shown in a logical order as to when you will encounter them. The five stages. Identify a Problem, Understand the Problem, Design the Improvement, Deliver the Improvement and Sustain the Improvement.

3. If you are a fan of Model for Improvement. The slides that indicate the 3 questions and the PDSA cycles are clearly marked in red.

4. The QI Toolkit is kept within Microsoft PowerPoint. Now how helpful is that! You can update the project at your leisure and share with colleagues either by e-mail or on a shared drive.

5. You can move rapidly across the toolkit to the correct section using the colour coded navigation boxes to update information.

6. The QI Toolkit allows gives prompts and asks many some important questions as you progress with your QI. Such as; what is it like now? who are your key stakeholders? and what are the likely obstacles you may face?

7. The toolkit allows flexibility in what sections you will need to complete.  You don’t have to use it all!

 8. All the QI toolkit items, including when and how to use them are explained in our Introduction to Healthcare Quality Improvement Course.

 

In the project information section. 

You will enter the Key Project Details, Identify who is in your QI team. There is also a QI team meeting log. To capture notes of activity outside PDSA.

In the Identify the Problem section 

You will describe what it is like currently and expand on the reason for action of the problem identified. There is a tool to capture which people will be important to engage with using a stakeholder matrix.

In the Understand the Problem section

You will access to three of the most common tools that help to understand the problem better. These include Fishbone Diagram, a process map tool and finally a directly editable Pareto chart.

In the Design the Improvement Section

You will be prompted to expand on some key design questions. You will be asked to put in a SMART Aim and make a decision of what to measure and explain clearly how you will measure.

In the Deliver the Improvement Section

You will be given the tools to record your PDSA cycles and capture the measurements using run charts for outcome, process and balancing measures. Just duplicate the pages to add more run charts!

To change the data on the graph, it is just a simple case of [RIGHT CLICK] and scroll to ‘Edit Data’.

 

In the Sustain the Improvement Section

You will be asked to describe how you will sustain your improvement and an opportunity to provide a QI project update. this could be used as a handover document or to share with other the progress of your work so far. Remember some projects don’t ever finish as we are continually improving. So an update is all we need, rather then say we have ‘completed’ it

 

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Hope you like the QI Toolkit!

Aklak Choudhury

Quality Improvement Partners

 

Join us for our next blog in a weeks time with Tom Rollinson

 
  

Steve from Minecraft discovers Quality Improvement

Hi Everyone, this week we will try something different!

Quality Improvement in healthcare can sometimes feel a bit disconnected to our daily working lives. It can be described in a bland unengaging way, with little opportunity to immerse yourself. Computer games have been with us for years. So why don’t we give Steve from Minecraft a go at improvement. Perhaps we can reach a wider and perhaps younger audience and make everyone curious to find out more? 

In the subsequent videos you will see Steve have a go at Model for Improvement and PDSA. 

Today is all about discovery…

Steve has a busy night in the Minecraft Emergency Department. On his way home he wonders if there is a better way of doing thing…

He stumbles upon this big sign saying QI. What appears beyond it looks like a big castle with a tall tower. His natural curiosity takes him to castle entrance.

He sees signs for Model for Improvement. The tower looks like it has 3 floors, each asking a question and some large letters made of Minecraft blocks on the roof. Of course, he is off to climb the stairs.

The roof has the letters P D S A . One letter for each quadrant. In each bay there are smaller signs that explain the important things to remember for Plan, Do, Study and Act

Steve also finds out that simply knowing about Model for Improvement and PDSA will not be enough, there are other things he will need to understand to strengthen his armour and do improvement well.

Steve feels ready to have a go. He knows that he can only get better with practice. In the next video he will try to use the 3 questions and cycles of PDSA for his first improvement mission. Make sure you tune in!

 

Hope you enjoy the video podcast!

Aklak Choudhury

Quality Improvement Partners

 

Join us for our next blog in a weeks time with Tom Rollinson

 
  
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