QI Alphabet

A to C

A = A3 tool

B= Balancing measure

C= Control chart

 

D to F

D = Driver diagram

E= Elevator pitch 

F= Fishbone diagram

 

G to I

G = Goal (Smart)

H = Habits of an improver

I= I.U.D.D.S.

 

J to L

J = Just Do It

K= Kata coaching

L= Lean

 

M to O

M = Model for improvement

N = No, maybe, yes

O = Outcome measure

 

P to R

P = Process measure

Q = Quality (STEEEP)

R = Relationship building

 

S to U

S = Stakeholders

T = Teamwork

U = Understanding variation

 

V to X

V = Value

W = 5 Whys

X= eXperiment with PDSA

 

Y to Z

Y = Your responsibility

Z = Zealous